Privacy Policy

1. Data Controller Information

Concept	Company Information
Identity	APLICLOR WATER SOLUTIONS, SA
NIF/CIF (Tax ID)	A58768946
Registered Address	C/ Afores, S/N, 08282 Sant Martí Sesgueioles (Barcelona), Spain
Email	info@apliclor.com
Main Activity (CNAE)	3600 – Water collection, treatment and supply / 3700 – Sewage collection and treatment.

2. Principles Applicable to Data Processing

In processing your personal data, we apply the principles required by the General Data Protection Regulation (GDPR): lawfulness, fairness and transparency; purpose limitation; data minimization; accuracy; storage limitation; integrity and confidentiality.

3. Origin of Personal Data

The personal data we process is obtained from:

Directly from the user: Through contact forms, quotation requests, newsletter subscriptions, or when establishing a business relationship.
Technology: Through cookies and tracking technologies (managed by Cookiebot, see Section 6).

4. Categories of Personal Data Collected

Depending on your interaction with our website (contact, prospective client, or client), we may collect the following categories of data:

Identification/Contact Data: Name, surnames, company name, postal address, email address, telephone number.
Professional Data: Job title within the company (for B2B relationship management).
Traffic and Connection Data: IP address, browser information, operating system, source (referral), time spent on the website (data collected via cookies and analytical tools).

5. Purpose, Legal Basis, and Data Retention

Purpose of Processing	Legal Basis (GDPR)	Retention Period
Responding to information requests (Contact form/email)	Consent of the data subject (Art. 6.1.a)	Until the query is resolved, plus the legally required time for potential liabilities.
Management of the contractual/commercial relationship (Clients)	Performance of a contract or pre-contractual relationship (Art. 6.1.b)	The time necessary for the execution of the contract and invoicing, plus 6 years for accounting obligations.
Sending commercial communications (Technical information, newsletters, etc.)	Legitimate Interest (Art. 6.1.f) if you are an existing customer (Soft Opt-in) or Consent (Art. 6.1.a).	Until the data subject revokes their consent or objects to the processing.
Website analytics and cookies	Consent of the data subject (Art. 6.1.a)	See the [Cookie Declaration] for specific periods.

6. Data Processing via Cookies and Third Parties (Cookiebot)

This website uses Cookiebot CMP (Consent Management Platform) to manage the use of cookies and tracking technologies in compliance with the GDPR/ePrivacy.

Cookie Declaration: We use the Cookie Declaration functionality provided by Cookiebot, which is automatically updated with the monthly scan of our website. You can view the detailed information about which cookies are used, their purpose, provider, and duration in the section below:

2. Legal Basis: The sole legal basis for the use of non-strictly necessary cookies (Statistics and Marketing) is your explicit consent (Art. 6.1.a of the GDPR), which you grant or refuse via the Cookiebot banner.

3. Consent Management: Consent status data is stored securely by the Cookiebot provider to demonstrate our legal compliance.

7. Recipients of Personal Data

Your data may be communicated to the following recipients to fulfill the described purposes:

Web Hosting Providers: Storage and proper operation of the website.
Shipping Agencies: Management of product delivery (if applicable).
Consultancy/Accounting Services: Compliance with legal, tax, and accounting obligations.
Email Marketing/CRM Platforms: Sending commercial communications and contact management.
Consent Management Provider: Cybot A/S (Cookiebot), for recording your cookie consent.

8. International Data Transfers

Due to the use of third-party tools and services (such as Google Analytics or CRM/Email Marketing providers), your personal data may be transferred to countries outside the European Economic Area.

We ensure that any transfer is made under the guarantee of: Standard Contractual Clauses (SCCs) approved by the European Commission, or the existence of an Adequacy Decision (such as the EU-U.S. Data Privacy Framework for certified US companies).
You can consult the specific recipients, destination countries, and applied safeguards in the Cookie Declaration (Section 6) and in the legal notices of our providers.

9. User Rights (ARCO-POL Rights)

As a user, you have the right to:

Right	Description
Access	Know if we are processing your data and obtain a copy of it.
Rectification	Modify inaccurate or incomplete data.
Erasure (Right to be forgotten)	Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Objection	Object to us processing your data for specific purposes (e.g., marketing).
Restriction of Processing	Request the temporary suspension of your data processing.
Data Portability	Receive your data in a structured format to transfer it to another controller.

To exercise these rights, you must send a communication, attaching your ID (DNI/NIE), to the email address: info@apliclor.com or the postal address indicated in section 1.

10. Supervisory Authority

If you believe that we have not handled your personal data adequately, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).